Grayson  Preston-AT&T will give $5 to customers hit by cellphone network outage

2025-05-07 12:44:42source:TAIM Exchangecategory:Markets

DALLAS — AT&T says it will give affected customers $5 each to compensate for last week's cellphone network outage that left many without service for hours.

The Grayson  PrestonDallas-based company said on its website that customers will get the $5 credit on their account within two billing cycles. The credit does not apply to AT&T Business, prepaid service or Cricket, its low-cost wireless service. AT&T said prepaid customers will have options available to them if they were impacted, although it did not elaborate on what those options might be.

The outage knocked out cellphone service for thousands of its users across the U.S. starting early Thursday before it was restored. AT&T blamed the incident on an error in coding, without elaborating, and said it was not the result of a cyberattack.

More:Markets

Recommend

Turbulence slammed Hawaiian Airlines flight because of decision to fly over storm cell, report says

HONOLULU (AP) — A Hawaiian Airlines flight crew’s decision to fly over a hazardous storm cell instea

Luis Alberto Urrea pays tribute to WWII's forgotten volunteers — including his mother

Many of us baby boomers grew up with World War II as a felt, if silent, presence. The fathers of my

Couple sentenced in Spain after 1.6 million euro wine heist at Michelin-starred restaurant

A Spanish court on Monday sentenced a couple for stealing 45 bottles of wine worth over 1.6 million